A change order is a written document signed by the home owner to make a change to the project. This document can be mailed, dropped off, or e-mailed to the company for consideration and changes. Any change order agreed upon that involves additional expense to construction will be paid in full by the Home Owner to the company before the change will be made. All change orders will include the cost of the service or product and a markup for profit and overhead. We try to avoid change orders if we can, but sometimes changes need to be made or added. Change orders are to protect you as well as the contractor.