Clear Creek Home Improvements is committed to providing high-quality home improvement services and ensuring a smooth and transparent payment process for our valued customers. To maintain clarity and consistency in our financial transactions, we have established specific payment methods that we accept for all services rendered. We want to inform our clients that Clear Creek Home Improvements accepts payments exclusively in the form of cash, money orders, personal or business checks, and financing options through our trusted partner, Synchrony Financial. These payment methods allow us to streamline our operations, maintain accurate financial records, and provide a secure and reliable experience for both our clients and our business.
We do not accept payments via Venmo, credit cards, or any other digital payment platforms or card-based methods. This policy is in place to ensure that all transactions are processed efficiently and align with our internal accounting practices. By limiting payments to cash, money orders, checks, and Synchrony financing, we can avoid potential processing fees, delays, or complications that may arise from other payment methods, ultimately keeping our services cost-effective for our clients.
For clients opting to pay with cash, we kindly request that payments be made in exact amounts to facilitate smooth transactions. Money orders and checks should be made payable to Clear Creek Home Improvements, and we ask that checks are verified and drawn from a reputable financial institution to avoid any issues with processing. For those who prefer a financing option, we are proud to partner with Synchrony Financial, a well-established and trusted financing company that offers flexible payment plans to suit a variety of budgets. Our team is happy to assist clients in exploring Synchrony’s financing options, which can provide convenient and affordable ways to fund home improvement projects without the need for immediate full payment.
We understand that some clients may be accustomed to using Venmo or credit cards for convenience, but we have made the deliberate decision to exclude these methods to maintain operational efficiency and financial clarity. By adhering to our accepted payment methods—cash, money orders, checks, and Synchrony financing—we can continue to focus on delivering exceptional craftsmanship and customer service without the added complexities of managing multiple payment platforms. We appreciate our clients’ understanding and cooperation in adhering to this policy.
We reserve the right to stop work due to non-payment and to repossess any and all materials purchased by Clear Creek Home Improvements. Additional charges will be discussed with customers before said work begins. Full payment is due upon completion of the project.
Clear Creek Home Improvements guarantees all our work. If any issues arise due to faulty workmanship, materials, or performance within one year from the project's completion (or longer if specified in the contract), we’ll repair or replace the affected work, including any nearby areas damaged during the fix. This doesn’t cover normal wear and tear, abuse, or neglect. If we don’t address the issue within a reasonable time after being notified in writing, you (the homeowner) can hire someone else to fix it, and we’ll cover the costs, including reasonable legal or collection fees. If we’re called to do repair work, we’ll ensure proper insurance is in place for the project.
A change order is a written agreement signed by the homeowner to modify the project. You can send it to Clear Creek Home Improvements by mail, drop it off, or email it for review. If the change increases construction costs, the homeowner must pay the full amount to Clear Creek Home Improvements before the work begins. All change orders will include the cost of the service or product plus an overhead and profit markup.
Clear Creek Home Improvements is backed by a two-million-dollar general liability policy. A certificate of insurance naming the client as a certificate holder during the course of the project will be provided if you would like.
This contract is subject to Chapter 27 of the Texas Property Code. The provisions of that chapter may affect your right to recover damages arising from the performance of this contract. If you have a complaint concerning a construction defect arising from the performance of this contract, and that defect has not been corrected through normal warranty service, you must provide notice regarding the defect to the contractor by certified mail return receipt requested, not later than the 60th day before the date you file suit to recover damages in a court of law. This notice must refer to Chapter 27, Property Code, and must describe the construction defect in reasonable detail. If requested by the contractor, you must provide the contractor an opportunity to inspect and cure the defect as provided by Section 27.oo4 of the Property Code.